Refund policy
- Return requests must be submitted within 30 days of your order date.
- We hope you love Gleamore as much as we do, but if a product isn't quite right for you, feel free to reach out to us and we'll help arrange a return. We can only accept returns on unopened, unused products, and all returns are subject to quality inspection. Once a product has been opened, it's no longer eligible for return.
- If you receive a damaged or incorrect item, we will make it right. Please email help@gleamorebeauty.com with your order number and a photo of the item, and our team will review your request and follow up with next steps.
- Items purchased as part of a bundle must be returned as a complete set. Individual items from a bundle cannot be returned separately.
Please note:
- You are responsible for the cost of return shipping.
- Your original shipping charges are non-refundable.
Refund process:
Once we receive and inspect your returned item, we'll begin processing your refund. If approved, your refund will be issued to your original payment method within 14 days.